Delivery & Exchange Information:

 

Go Natural – Order & Shipping Info

🚚 Shipping

* Flat shipping across Pakistan: Rs. 250

* Lahore deliveries: 1–2 business days (via our in-house team)

* Other cities: 2–4 business days (via courier partners)

* Order confirmation: Sent via email right after purchase

* Out-of-stock items: We’ll contact you via call or SMS

* International shipping: Email info@gonatural.com.pk for a quote

If your order is delayed, contact us at:
📧 info@gonatural.com.pk | ☎️ | WhatsApp: 0321 4114361

 

🔁 Exchange Policy (7 Days)

You can exchange items if:

* They’re unopened and in original packaging

* Returned within 7 days of delivery

* Not part of a sale or promotion

To exchange:

Email info@gonatural.com.pk with your order number and reason, then send the item to:

Go Natural – shipping partner

 


💸 Returns & Refunds

We’ll replace or refund items if:

* They’re damaged, faulty, or incorrect

* Unused, sealed, and returned within 7 days

* Proof of purchase is included

To return:

1. Email info@gonatural.com.pk with photos and order details

2. Send the item to our shipping partner

3. Get a credit coupon of the same value once approved

 

❌ Order Cancellation

To cancel an order (before it ships), contact us ASAP:
📧 info@gonatural.com.pk | ☎️ | WhatsApp: 0321 4114361