Delivery & Exchange Information:

 

Go Natural – Order & Shipping Info

🚚 Shipping

* Flat shipping across Pakistan: Rs. 250

* Lahore deliveries: 1–2 business days

* Other cities: 2–4 business days (via courier partners)

* Order confirmation: Sent via email right after purchase

* Out-of-stock items: We’ll contact you via call or SMS

If your order is delayed, contact us at:📧 info@gonatural.com.pk | WhatsApp: 0321 4114361

 

Exchange Policy (7 Days)

You can exchange items if:

* They’re unopened and in original packaging

* Returned within 3 days of delivery

* Not part of a sale or promotion

To exchange:

Email us at  info@gonatural.com.pk with your order number and reason for exchange. All delivery charges related to the exchange will be borne by the customer

 

Returns & Refunds

We’ll replace or refund items if:

* They’re damaged, faulty, or incorrect

* Unused, sealed, and returned within 3 days

* Proof of purchase is included

To return:

* Email info@gonatural.com.pk with photos and order details

* Send the item to our shipping partner

* Get a credit coupon of the same value once approved

 

❌ Order Cancellation

To cancel an order (before it ships), contact us ASAP:📧 info@gonatural.com.pk | WhatsApp: 0321 4114361